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We appreciate your time in filling out this survey to help us improve the way we do business.


1 Was your service coordinator courteous and knowledgeable in dealing with your inquiries?

yes
no

2 Did you find our trades' people/ servicemen to be professional and courteous?


3 Were all your service appointments maintained as scheduled?


4 Did our serviceman perform a courtesy '10-point' inspection? (Note: Program Start 2005)


5 Were your phone calls returned within 24 hours?


6 Did you receive a follow-up call from the builder to see if your 30-day letter was completed?


7 What can National Homes do to improve their after sales service program?

8 Additional Comments


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